Shipping Policy

Website: Intile India Transportation and Solution
Last Updated: 24 October 2026

1. Introduction

This Shipping Policy explains the general terms applicable to the shipping, transportation, and delivery of products purchased through the website of Intile India Transportation and Solution.

We offer building material products such as tiles, granite, and other construction materials, subject to product availability and the delivery arrangements confirmed at the time of purchase.

2. Delivery Locations

Delivery availability depends on the product, order quantity, customer PIN code, transportation arrangements, and the nature of the material.

Customers are encouraged to confirm delivery availability before placing orders for heavy, fragile, oversized, or bulk products.

Our business address is in Udhyambag, Belagavi, Karnataka. This does not automatically guarantee delivery to every PIN code.

3. Order Processing

Orders are processed after the order details and payment status have been verified, where applicable.

Processing time may depend on:

• Product availability and stock status.

• Order quantity and packaging requirements.

• Payment confirmation.

• Warehouse or supplier coordination.

• Transportation and dispatch arrangements.

If a product becomes unavailable or an order cannot be fulfilled as expected, we will make reasonable efforts to contact the customer and discuss the available options.

4. Shipping and Delivery Timelines

Estimated delivery timelines, where available, will be communicated during checkout or separately confirmed by our team.

Actual delivery may vary because of distance, product availability, loading requirements, transport capacity, weather, road conditions, public holidays, or other circumstances beyond our reasonable control.

Any delivery timeline displayed on the website is an estimate unless expressly confirmed otherwise.

5. Shipping and Transportation Charges

Shipping, freight, loading, unloading, and other transportation-related charges may vary according to:

• Delivery location and distance.

• Product type, weight, volume, and quantity.

• Packaging and handling requirements.

• Delivery vehicle and transportation arrangements.

• Site accessibility and unloading requirements.

Applicable charges should be shown at checkout or confirmed with the customer before the order is finalised.

Customers should contact us before ordering if they require a delivery quotation for a large or heavy consignment.

6. Heavy and Bulk Materials

Certain products, including granite slabs, tiles in large quantities, cement, and other construction materials, may require specialised handling or transport.

For these orders, customers may need to confirm the following before dispatch:

• Total quantity and packaging.

• Delivery address and PIN code.

• Vehicle access to the delivery location.

• Loading and unloading arrangements.

• Applicable transportation charges.

• Expected delivery schedule.

Additional charges or special arrangements will be communicated where applicable.

7. Customer Responsibilities

Customers are responsible for providing an accurate name, phone number, delivery address, and PIN code.

Please ensure that:

• Someone is available to receive the delivery.

• The delivery location can accommodate the consignment.

• Any site access restrictions are communicated in advance.

• Necessary unloading arrangements are available where required.

Additional costs arising from an incorrect address, failed delivery, or customer-requested rescheduling may apply where communicated and legally permissible.

8. Inspection at Delivery

Customers should inspect the consignment, packaging, quantity, and visible condition of the products upon delivery, where reasonably possible.

If any item appears damaged, missing, incorrect, or materially different from the order, please document the issue with photographs and notify us promptly.

Please retain the invoice, packaging, and relevant delivery documents until the issue has been reviewed.

Reporting an issue after delivery does not automatically remove any rights available under applicable consumer law.

9. Damaged or Missing Products

If products arrive damaged or quantities appear incorrect, contact us with:

• Order number or invoice.

• Product name and quantity.

• Photographs or other available evidence.

• A short description of the issue.

We will review the complaint and communicate the next steps in accordance with our return, refund, replacement, and applicable legal obligations.

10. Delayed, Failed, or Returned Deliveries

If a delivery is delayed or unsuccessful, we will review the available information and communicate any practical next steps.

Where a shipment is returned because of an incorrect address, refusal, or failure to receive the order, additional transportation charges may apply only where applicable, disclosed, and legally permissible.

We are not responsible for delays caused by circumstances outside our reasonable control, but we will make reasonable efforts to assist customers with order updates.

11. Order Tracking

If tracking information is available for an order, it may be shared through the website, email, phone, or another agreed communication channel.

For orders without online tracking, customers may contact our team with their order number for an update.

12. Contact Information

For delivery enquiries, transportation quotations, or shipping-related complaints, contact:

Intile India Transportation and Solution

Phone: 9535629016

Address:
Shop No. 23, KSSIDC Techno Complex,
Industrial Estate, Udhyambag,
Belagavi, Karnataka – 590008, India.